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Service & Warranty

My blinds have been damaged during transport, what now?

Send us an e-mail or a message via the chat with a photo, and we will ensure that we immediately take care of this for you and that you receive new blinds as soon as possible.

Can I return the blinds?

Because we make our products just for you, we can't take them back. Your order is custom-made based on the measurements you give us, so we can't accept returns. But if there's something wrong with how they're made, don't worry. We've got a 2-year gua

How do I register a return?

If you have a problem with your product and we need it back, we'll send you a return label to stick on the box with the blinds. We'll arrange for it to be picked up by our service in your area, and you'll get an email notification when they come to c